TERMS AND CONDITIONS OF SERVICE

Last Updated: March 23, 2026

AGREEMENT TO TERMS

By accessing or using www.cleavelabs.com (the “Website”) or purchasing any products from CLEAVE Labs (“CLEAVE Labs,” “we,” “our,” or “us”), you (“Customer,” “you,” or “your”) agree to be bound by these Terms and Conditions of Service (“Terms”) in full.

You must be at least 18 years of age to access the Website and at least 21 years of age to purchase products. If you do not agree to these Terms, you must immediately discontinue use of the Website.

RESEARCH USE ONLY DISCLAIMER

All products sold by CLEAVE Labs are strictly intended for laboratory research purposes only.

Products are NOT for:

No information provided by CLEAVE Labs constitutes medical or professional advice.

By purchasing, you confirm that you are a qualified researcher operating within a controlled laboratory environment and will comply with all applicable laws and regulations.

CUSTOMER REPRESENTATIONS

By placing an order, you represent and warrant that:

CLEAVE Labs reserves the right to refuse service to any individual at its sole discretion.

PAYMENT METHODS

CLEAVE Labs accepts the following payment methods only:

No other forms of payment are accepted.

PAYMENT TERMS

ALL SALES ARE FINAL

By submitting payment, you acknowledge and agree that the transaction is irreversible.

CHARGEBACK / DISPUTE POLICY

You expressly agree not to initiate any chargeback, dispute, or reversal.

Any attempt to dispute or reverse payment constitutes a material breach of these Terms and may result in:

ORDERS AND ACCEPTANCE

All orders constitute an offer. A contract is formed only upon acceptance by CLEAVE Labs.

We reserve the right to:

SHIPPING AND DELIVERY

MATERIAL TRANSFER AGREEMENT (MTA)

All purchases are subject to the CLEAVE Labs Material Transfer Agreement (MTA), which is incorporated by reference and available at:

https://cleavelabs.com/mta/

Failure to comply with the MTA constitutes a breach of these Terms.

RETURNS AND REFUNDS

ALL SALES ARE FINAL

Due to the nature of research materials:

Exception: Verified manufacturing defects reported within 7 days to [email protected] with supporting evidence.

LIMITATION OF LIABILITY

To the fullest extent permitted by law, CLEAVE Labs shall not be liable for:

Total liability shall not exceed the purchase price of the product.

ASSUMPTION OF RISK

You assume all risks related to handling, storage, and use of products.

You acknowledge that research chemicals may be hazardous and require specialized knowledge.

INDEMNIFICATION

You agree to indemnify and hold harmless CLEAVE Labs from any claims, damages, or liabilities arising from:

INTELLECTUAL PROPERTY

All Website content, branding, and materials are owned by CLEAVE Labs.

You may not:

PRIVACY

CLEAVE Labs collects only necessary information to process orders and comply with legal obligations.

We do not sell or share personal data for marketing purposes.

For privacy inquiries, contact: [email protected]

TERMINATION AND BLACKLIST

CLEAVE Labs maintains a zero-tolerance policy for misuse.

We reserve the right to:

GOVERNING LAW

These Terms are governed by the laws of the State of Wyoming.

Any disputes shall be resolved through binding arbitration.

FORCE MAJEURE

CLEAVE Labs is not liable for delays or failures caused by events beyond its control.

SEVERABILITY

If any provision is found unenforceable, the remaining provisions remain in effect.

CHANGES TO TERMS

CLEAVE Labs may update these Terms at any time. Continued use of the Website constitutes acceptance of any changes.

CONTACT

Email: [email protected]

ACKNOWLEDGMENT

BY USING THIS WEBSITE OR PURCHASING PRODUCTS, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREED TO THESE TERMS.

YOU FURTHER ACKNOWLEDGE THAT ALL PRODUCTS ARE FOR RESEARCH USE ONLY AND ARE NOT INTENDED FOR HUMAN OR ANIMAL USE.